{
  "metadata": {
    "title": "Student Support | LAMS",
    "description": "Comprehensive student support at LAMS. Access academic advising, career services, and technical support to thrive in your online learning journey."
  },
  "hero": {
    "badge": "Student Success Center",
    "title": "Comprehensive Student Support",
    "description": "We are dedicated to your success. Access academic advising, tutoring, career services, and technical support designed to help you thrive in your online learning journey.",
    "primaryButton": {
      "label": "Explore Services",
      "href": "#directory"
    },
    "secondaryButton": {
      "label": "Get Help Now",
      "href": "#contact-support"
    },
    "image": "https://storage.googleapis.com/uxpilot-auth.appspot.com/5a10584b95-33a6a34a5a6353e69a2c.png",
    "imageAlt": "Support advisor helping student online"
  },
  "directory": {
    "title": "Support Services Directory",
    "subtitle": "Everything you need to succeed academically, professionally, and personally while studying at LAMS.",
    "services": [
      {
        "icon": "fa-solid fa-compass",
        "title": "Academic Advising",
        "description": "Personalized guidance to help you select courses, stay on track for graduation, and navigate academic policies.",
        "hours": "Mon-Fri: 8am - 8pm EST",
        "hoursIcon": "fa-regular fa-clock",
        "buttonLabel": "Schedule Appointment",
        "buttonHref": "#"
      },
      {
        "icon": "fa-solid fa-language",
        "title": "Language Enhancement",
        "description": "Enhance your language skills through our Language system, supporting both general and specialised language learning tailored to your academic and professional needs.",
        "hours": "24/7 Online Support",
        "hoursIcon": "fa-regular fa-clock",
        "buttonLabel": "Start Learning",
        "buttonHref": "#"
      },
      {
        "icon": "fa-solid fa-briefcase",
        "title": "Career Services",
        "description": "Resume reviews, interview preparation, networking events, and access to our exclusive job board.",
        "hours": "Mon-Fri: 9am - 6pm EST",
        "hoursIcon": "fa-regular fa-clock",
        "buttonLabel": "Access Career Hub",
        "buttonHref": "#"
      },
      {
        "icon": "fa-solid fa-laptop-code",
        "title": "Tech Support",
        "description": "Assistance with learning management systems, student email, software access, and general technical troubleshooting.",
        "hours": "24/7 Help Desk",
        "hoursIcon": "fa-regular fa-clock",
        "buttonLabel": "Submit IT Ticket",
        "buttonHref": "#"
      },
      {
        "icon": "fa-solid fa-universal-access",
        "title": "Accessibility Services",
        "description": "Ensuring equal access to educational opportunities through accommodations, assistive tech, and advocacy.",
        "hours": "Mon-Fri: 8am - 5pm EST",
        "hoursIcon": "fa-regular fa-clock",
        "buttonLabel": "Request Accommodations",
        "buttonHref": "#"
      },
      {
        "icon": "fa-solid fa-users",
        "title": "Community Resources",
        "description": "Mental health resources, student clubs, diversity initiatives, and online community forums.",
        "hours": "Virtual Campus",
        "hoursIcon": "fa-solid fa-globe",
        "buttonLabel": "Join the Community",
        "buttonHref": "#"
      }
    ]
  },
  "contactSection": {
    "heading": "Need Immediate Assistance?",
    "description": "Our support team is ready to help you navigate any challenges. Reach out through your preferred channel.",
    "channels": [
      {
        "icon": "fa-solid fa-phone",
        "title": "Call Us",
        "detail": "123456789"
      },
      {
        "icon": "fa-solid fa-envelope",
        "title": "Email Support",
        "detail": "info@lams.ac"
      },
      {
        "icon": "fa-solid fa-comments",
        "title": "Live Chat",
        "detail": "Available 24/7 on Student Portal"
      }
    ],
    "form": {
      "heading": "Send a Message",
      "fields": {
        "firstName": {
          "label": "First Name",
          "placeholder": "John"
        },
        "lastName": {
          "label": "Last Name",
          "placeholder": "Doe"
        },
        "studentId": {
          "label": "Student ID (Optional)",
          "placeholder": "e.g. 12345678"
        },
        "department": {
          "label": "Department"
        },
        "message": {
          "label": "Message",
          "placeholder": "How can we help you?"
        }
      },
      "departments": [
        "Academic Advising",
        "Financial Aid",
        "Tech Support",
        "Other"
      ],
      "submitLabel": "Submit Request",
      "successMessage": "Your message has been sent successfully!"
    }
  }
}